PRIVACY POLICY

 

At Pinball State, accessible from https://pinballstate.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. Who We Are

Pinball State is an eCommerce business located at:

148 Bunda Street
Canberra City ACT 2601
Australia
Contact us at: info@pinballstate.com or (03) 9018 7187

2. Information We Collect

We collect the following types of personal data when you interact with our website:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

We do not collect sensitive data such as health, biometric, or government identification numbers.

3. How We Collect Information

Information is collected through:

  • Online forms (e.g., checkout, contact, or registration forms)

  • User account creation

  • Cookies and tracking technologies (e.g., for analytics and improving user experience)

4. Use of Your Information

We use your information to:

  • Fulfill orders and provide customer support

  • Process payments securely

  • Communicate order updates

  • Send promotional emails and newsletters (you can opt-out anytime)

  • Analyze website usage to improve our services

5. Sharing of Data

We may share data with trusted third-party service providers that help us operate our business, including:

  • Google Analytics (for tracking website usage)

  • Shipping providers

  • Email marketing platforms (e.g., Mailchimp)

These third parties are only given access to data necessary to perform their specific services and are required to keep your information secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and for analytics. You can manage or disable cookies through your browser settings.

7. User Accounts

Users can create accounts on our website to manage orders, preferences, and subscriptions. Account data is protected and can be deleted or updated at any time upon request.

8. Data Retention and Security

We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. All data is protected using:

  • SSL encryption

  • Secure servers

  • Access control mechanisms

9. International Data Transfers

We do not transfer your data internationally. All data is stored and processed within Australia.

10. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Update or correct your data

  • Request deletion of your data

To exercise these rights, please contact us at info@pinballstate.com.

11. Children’s Privacy

Our website is not intended for users under the age of 18. We do not knowingly collect data from children under 13 years of age.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly indicated.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 info@pinballstate.com
📞 (03) 9018 7187