🕹️ Frequently Asked Questions
1. What types of pinball machines do you sell?
We offer a wide variety of pinball machines including new releases, restored vintage classics, and collector’s editions. From iconic titles like The Addams Family and Star Wars to the latest Stern releases — we’ve got something for every enthusiast!
2. Do you sell new or used machines?
Both! We carry brand-new machines directly from manufacturers, as well as professionally refurbished vintage and used machines that have been thoroughly tested and restored.
3. Can I try a machine before buying?
If you’re local, you’re welcome to visit our showroom (appointment may be required). For online buyers, we provide detailed descriptions, high-resolution photos, and video walkthroughs of each machine.
4. Do you offer shipping?
Yes! We ship pinball machines across the U.S. (and internationally upon request). All machines are professionally crated and insured for safe delivery.
5. How much does shipping cost?
Shipping costs vary depending on your location and the size of the machine. Exact shipping charges are calculated at checkout or can be quoted via email.
6. Do you offer financing or payment plans?
Absolutely. We offer financing options through trusted partners. You can choose to pay over time with low monthly payments. Learn more on our Financing page.
7. What is your return policy?
Returns are accepted within 30 days for new machines, provided the machine is in original condition. Used machines may be returned within 14 days, but restocking fees may apply. Please check our full Return Policy for more details.
8. Do your machines come with a warranty?
Yes! New machines typically come with a manufacturer warranty. All refurbished machines come with a 90-day in-house warranty covering parts and labor.
9. Do you offer repair or maintenance services?
Yes, we provide in-house repairs for local customers and can assist remotely or recommend technicians for nationwide buyers. We also offer maintenance packages to keep your machine running smoothly.
10. Can I customize my pinball machine?
Definitely! From LED upgrades to custom artwork and mods, we offer a variety of customization options. Reach out to us to discuss your ideas!
11. How do I know which machine is right for me?
We’re happy to help! Contact us and let us know your interests, space, and budget — our experts will recommend machines that match your style and experience level.
COULDN’T FIND YOUR ANSWER?
We’re here to help. If you couldn’t find the information you are looking for, please reach out to us directly, our team is eager to assist you.
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